Selling our property on Ijamsville Rd. was our 10th real estate transaction, so we feel qualified to give our opinion of the Jim Bass Real Estate Group.
It was however, the first time we hired a “team” to list and sell our house. If I had to comment on only one area of our experience with the Jim Bass Real Estate Group, it would be their excellent communication with us and within the team. More importantly, we always had their undivided attention, when we spoke to them. There was always an agent available to show our property or answer any concerns or questions we had. All this was backed up by an incredibly capable and professional office staff.
Our property was unusual and in a more difficult price range than most properties. Although we had some offers, our home was on the market longer than the average home. The Jim Bass Real Estate Group never lost their enthusiasm for our property and stayed the course until we found the perfect buyer.
Every person on the team was professional, trustworthy and very likable. They treated our home like it was their own. They were always direct but sensitive when providing us with feedback and never kept us in the dark after a showing.
We can’t emphasize enough to anyone thinking about selling their home that finding a buyer that is willing and able is the easy part. Having a third party involved to handle the legalities of the contract and to handle multiple offers (which we did receive) is invaluable. We would recommend Jim Bass and his team of professionals to be that third party. We couldn’t be happier with the services they provided.
Pati and Bob Freeman
Michele did an excellent job in helping me w/the entire process of my purchase. She was great w/follow ups and getting the information that I needed. She helped explain items that I was unsure about and was very patient & understanding. Great job overall. Jim Bass Real Estate Group was very professional, knowledgeable, understanding & extremely helpful in providing me w/all my needs. I could not have done it w/o them.
Amanda Carrillo
Tracy Franck of the Jim Bass Real Estate Group took the time & energy to help us understand the market area we were moving into. She customized our search after carefully listening to our needs “Thank You.”
Mike & Ann Larkin
The Jim Bass Real Estate Group was determined & found us our dream house.
Lindsay Hadel
They were quick to find our perfect piece of land within one week.
Ken & Laurie Rutherford
Andrea and I recently had the pleasure of working with Tracy Franck during our home buying process. We contacted Tracy based on the recommendation of a co-worker, & found her to be immediately receptive, enthusiastic and willing to met with us as soon as possible. We felt at ease from the very first meeting. Our experience continued to get better.
Although my wife and I are relatively young, we have had enough life experiences to develop a sense of what customer service should be. Lately, we have been lamenting the alleged demise of courtesy & customer service in society. Let me just say that Tracy absolutely restored our confidence in the ideas of service, dedication and work ethic. I’m sure she and your office deal with much more valuable properties than ours ($120,000), but she treated us as if our purchase was worth ten times that amount. We felt like absolute royalty.
We feel very comfortable in our new home. Much of that is due to Tracy’s willingness to go out of her way to make sure our best interests were the utmost priority. She deserves the highest award that the Real Estate industry offers. We will always remain grateful and refer all potential clients to your office.
Andrea and Marc Hutcheson
We had a tall order to fill-find property for us to build on; sell my fiancé’s home, sell my home; and time it all perfectly so we could move directly from my house to our newly built home. The Jim Bass Real Estate Group did it!
Teresa Hess and Jay Foster
The Jim Bass Real Estate Group helped us sell our home in a timely and professional matter. We had a deadline to sell our home and it was accomplished.
Aaron and Anjanette Bladen
I have owned 8 houses in my lifetime and these were in 4 states and you are definitely the best. You’re 5 star logo is accurate.
Raymond Firestone
The Jim Bass Real Estate Group kept us well informed all through the selling process. It was great working with such a highly professional group.
Brenda Bird
While there are many “unknowns” and many things difficult to understand in real estate, you and your team always made us feel comfortable and confident. Thanks!
Howard Clemons
We had a very positive experience. We found everyone to be polite, professional and hardworking. We are sad to leave.
Rita Salsini
Our house sold in 4 days. Thanks for the great promotion and open house.
Mary Collins
Tracy Franck was wonderful helping us purchase our home. A year later when we needed to sell it, she was just as wonderful, helpful and offered great service (four offers only after 5 listed days).
Catherine Stewart and Adam Walsh
Choosing Jim Bass Real Estate Teams could not have been a better decision for our family. Michelle worked with us to find us our perfect house and we absolutely love it.
Kim and Josh Kline
Michele did a great job. We would definitely use her in the future and refer her and the Jim Bass Real Estate Group.
Kelly & Blane Johnson
I loved the enthusiasm you exhibited when you thought you’d found just the right place for us. It was.
Betty Gibson
Thanks so much! The JBREG Group was there for us at every turn in helping us with our relocation; exceeded our expectations. It was a pleasure working with you, Jim, Tracy & Brenda. We are grateful for all you did-Merry Christmas!
Peter & Darin Nielson
The Jim Bass Group sold my home in about three weeks. They were very pleasant to work with. I couldn’t have asked for a group of people who worked together so well to sell the house & keep me informed about all areas of the process. I was kept on top of all the showings. They worked hard to provide all the needed information and provided me with professional advice, that was reliable and honest.
